Introducing the Atera mobile app! Experience the power of efficient IT support for your customers, whether you are in the office, on-site, or on-the-go. With its comprehensive features including alert monitoring, customer access, contact and device management, as well as remote access capabilities, the Atera mobile app is a game-changer.
Atera is a cutting-edge platform specifically tailored for Managed Service Providers (MSPs) and internal IT departments. It seamlessly integrates Remote Monitoring and Management (RMM), Help Desk, Remote Support, Billing, and Reporting into one complete solution. This all-in-one system empowers MSPs to efficiently manage their entire business operations. The mobile app serves as a lightweight companion to the full-fledged Atera software.
Overview
Atera is a Freeware software in the category System Utilities developed by Atera Networks LTD..
The latest version of Atera is 1.0.1087, released on 10/02/2024. It was initially added to our database on 01/31/2024.
Atera runs on the following operating systems: iOS.
Users of Atera gave it a rating of 2 out of 5 stars.
Pros
- Easy-to-use interface that is clean and intuitive for users
- All-in-one platform that combines remote monitoring and management (RMM), professional services automation (PSA), and remote control features
- Automated patch management helps keep systems up-to-date and secure
- Integrated ticketing system streamlines support and issue tracking processes
- Customizable reports provide valuable insights into system performance and client activities
Cons
- Lacks advanced features found in more specialized RMM or PSA tools
- May be overwhelming for smaller IT teams due to the comprehensive feature set
- Integration options with third-party applications are limited compared to other platforms
- Can be costly for smaller businesses with limited budgets
FAQ
What is Atera?
Atera is a cloud-based IT management platform designed for MSPs (Managed Service Providers) and IT professionals to remotely monitor, manage, and support IT environments.
What features does Atera offer?
Atera offers features such as remote monitoring and management, ticketing system, remote access, network discovery, patch management, backup, and antivirus.
How does Atera help MSPs?
Atera helps MSPs streamline their operations by providing a unified platform for monitoring, managing, and supporting multiple client IT environments from a single interface.
Is Atera easy to set up?
Yes, Atera is known for its easy setup process where users can start monitoring and managing their IT environments within minutes of signing up.
Can Atera support multiple clients?
Yes, Atera is designed to support multiple clients and enables MSPs to efficiently manage different client environments through a single dashboard.
Does Atera offer integrations with other tools?
Yes, Atera offers integrations with popular tools like ConnectWise, QuickBooks, and more to enhance the functionality and workflow for MSPs.
What kind of support does Atera provide?
Atera provides customer support via email, chat, and phone to assist users with any questions or issues they may have while using the platform.
Is there a free trial available for Atera?
Yes, Atera offers a free trial period for users to explore and test out the platform's features before making a purchase decision.
Is Atera suitable for small businesses?
Yes, Atera caters to businesses of all sizes, including small businesses, by offering a scalable IT management solution that can grow along with the business.
Can users access Atera from mobile devices?
Yes, Atera provides a mobile app that allows users to access and manage their IT environments on-the-go from their smartphones or tablets.
Screenshots (Click to view larger)
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